Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (207)477-8144.
- What are the Hospital hours?
Our hospital is open Monday to Friday from 8:00 am to 5:30 pm. On alternate Saturdays we are open from 8:00 am until noon. Please call ahead for our Saturday hours as they book up quickly. The clinic is closed on Sunday. During busy spring and summer months we are booked 2 weeks out. Please plan ahead .
- Do I need to have an appointment?
Yes, patients are seen by appointment only.
- What forms of payment do you accept?
Cash, Check, Mastercard , Visa & Care Credit
- Can I make payments?
NO. Payment is required at the time of service.
- How can I get a copy of my pets records? We can email your pets records to you or a new vet. We need 24 hours notice to do so.
- THERE IS A HIGH DEMAND FOR DUPLICATE RABIES CERTIFICATE REQUESTS. We urge clients to place your rabies certificate in a safe place. Your town will need to see it for licensing. Should you need a duplicate you may pick it up at your convenience. We can fax it to the town but allow 24-48 hours to do so. You can have the town call us for the information also. We will not email certificates.
- At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
- What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
- How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 14 days following the surgery.
- Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
- Do you board pets?
No, we currently do not have space for boarding.
- What are your kennels like?
Our dog kennels are all indoor. Blankets , towels and heating pads are provided for all surgery patients.